For me, explainer training was all about learning one big, surprising, challenging concept; explainers do not really explain things. Not very often at any rate.
I graduated from college several months ago with a big smile, and an inflated ego thinking “great, now I know pretty much everything there is to know, and can finally go teach some of my expertise to other people.” Well, maybe that’s a slight exaggeration, I’m not quite that bad, but I am probably a certifiable know-it-all, and I was definitely always that obnoxious girl in class who wouldn’t put her hand down, and had to have the answer to everything. The weird thing I’m realizing is that in a lot of ways I still am that girl, and around my co-explainers it gets me irritated glares instead of ‘A+’s.
I’m also noticing that a lot of the kids who come in here really couldn’t care less about my obscure facts or complicated jargon-filled explainations, some of them just want to do their own exploration, and, of course, that’s the whole point. So I’m learning to keep my mouth shut, ask more questions, and have less answers. It’s an ongoing process but so far it’s been interesting. I think maybe our job title is a little off. When I asked the other explainers how they described their positions they threw out some much better ones, like “experience facilitator.” I also think “exploration patrol,” should be considered. We do have badges.